What We Do is Blend…
Start with Our Agents
And Our Levels of Technology
Add Our Marketing Expertise
Our Interactive Media
ALL Into Our PROPRIETARY Automated Solutions
Business Intelligence Tracking
Customized To Client Preferences
Reimagining the World of Intake
OPUS – the next generation of intake for mass tort client acquisition
What We Do is Blend…
OPUS’s Hybrid-Automation Intake Solution is our revolutionary new approach for Mass Tort lead conversion and an interactive supercharger for the intelligent, connected call center.
Interactive Responsive Video
OPUS Proprietary Interactive Forms
Interactive Media and Marketing Pieces
Town Hall Meetings
The elusive ones, the ones that got away.
An augmentation to the intake phase of your standard mass tort case-acquisition programs – this new approach to intake is designed to work specifically on the hard-to-get leads.
Often referred to as the high hanging fruit, typically these are higher-value case and worth the effort if you can reach them sell them and convert them.
OPUS Call-Monitoring and Evaluation Programs
Results show again and again that nothing in Legal Intake is as important or as effective at improving the department more than good call monitoring. And yet, Intake managers almost NEVER dedicate enough time to adequately listen to, evaluate, and then pass along coaching tips that come from the calls that represent potential new business. OPUS leads everyone in optimizing “intake staff” performance through its lead-monitoring programs and law firm managers everywhere are increasingly relying on OPUS to stay competitive.
We are results driven.
A short video showing how OPUS Delivers:
- Higher Conversion/More Contracts Signed
- Increased Bandwidth
- Fewer Mistakes
- Faster Cycles
- Measurable Results
And is Very Simple to Implement and to Learn
OPUS eLearning Overview
We Wrote the Book on Intake
A practical guide for increasing intake efficiency and maintaining it, this book is the go-to guide for intake departments nationwide.
Creator of the Six Sigma Approach to Legal Intake, a powerful strategy to maximize lead conversion, optimize intake departments, and increase overall profitability. Consultant and Business Development expert, he is also the co-author of the best-selling book on Legal Intake. Mr. Jackson’s Six Sigma partners include major Fortune 50 companies such as GE, IBM, Motorola, and Procter and Gamble, and his OPUS Intake Solutions have transformed many top firms in the Personal Injury and Mass Tort arena.
Dr. Michael McAleer has been overseeing intake operations for successful firms over the last sixteen years and is responsible for development of the Six Steps To Effective Intake as presented in their book. His hands-on approach to training and coaching turn intake specialists into top-performers.
The Five Step Relationship Sales Conversion Script